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Customer Service

Shipping & Delivery

We offer flexible and fast deliveries. The majority of our orders are shipped within 24hours. Small or large we have the systems to process and despatch in the way you require.

Contact us for international enquiries.

Privacy & Security

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as “Data” below) that may be collected by us on our website. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

Returns & Replacements

The Company’s approval and a returns number must be obtained before any goods are returned. The returns number must be quoted on all returns documentation. Any goods correctly supplied but returned may occur a handling or restocking charge. All of our products come with a non-quibble 12-month product warranty.

Ordering

We offer many ways to place an order:

Email us on weborder@rolsontools.com / call us on 0118 940 6500 / fax us on 0118 940 6501 or order online on www.rolsontools.com, our minimum order value is £150.00 + VAT.

For general enquires, product information or product help, please email us on customerservices@rolsontools.com

Payment Mode

All new customers are required to make payments either by bank transfer or cheque payable to Rolson Tools Ltd. Existing customers can make payments as per their existing account arrangements with Rolson Tools Ltd.

Get in touch

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Contact Us

Call us:

Tel : 0044 118 940 6500
Fax : 0044 118 940 6501

Lines are open Monday to Friday 9:00am-6:00pm

Write to us:

Rolson Tools Ltd
Rolson House, London Road,
Ruscombe, Twyford,
Berkshire, RG10 9HZ,
United Kingdom

Product helpline: customerservices@rolsontools.com
Website support: weborder@rolsontools.com

Product categories