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CUSTOMER SERVICE


  • SHIPPING & DELIVERY

Secure, Reliable, On Time - Whether you need your delivery in Boston Lincolnshire or Boston Massachusetts considers it done. We deliver your order direct to your door - no matter where that may be.

  • PRIVACY & SECURITY

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control.

  • RETURNS & REPLACEMENTS

The Company's approval and a returns number must be obtained before any goods are returned. The returns number must be quoted on all returns documentation. Any goods correctly supplied but returned may occur a handling or restocking charge. All of our products come with a non-quibble 12 month product warranty.

  • ORDERING

We offer many ways to place an order:

Email us on sales@rolsontools.com / call us on 0118 940 6500 / fax us on 0118 940 6501 or order online on www.rolsontools.com, our minimum order value is £500.00 + VAT.

  • PAYMENT MODE

All new customers are required to make payments either by bank transfer or cheque payable to Rolson Tools Ltd. Existing customers can make payments as per their existing account arrangements with Rolson Tools Ltd.